Contact Us Online

What is Anima?

Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition. While you are still able to call the surgery, the online triage form through Anima will ask you the same questions, streamlining the process. This is another option for our patients to use to contact us about a medical problem, admin request or ask a simple question.

Use Anima

The Benefits

What are the benefits to me as a patient?

As a patient, you will enjoy several advantages with our new online system:

  • Easy Access: Log in effortlessly using either your Anima login or the same NHS login you use on the NHS app. You can check the status and outcomes of your current and past requests.
  • No Doctor Speak: We will ask you questions about your health concerns without using confusing medical jargon.
  • Language Options: You can use the system in multiple languages for your convenience.
  • Complete Medical Records: Your medical records will become more comprehensive, ensuring better care for you in the future.
  • Clearer Responses: Practice responses will be easy to understand.
  • Instant Notifications: Receive text messages and emails notifying you when the practice has responded, so you won't miss important updates (no more emails getting lost in the junk box).
  • Efficient Information Sharing: You can provide all the necessary information the practice needs without waiting on the phone.

What are the benefits to me as a patient?

As a patient, you will enjoy several advantages with our new online system:

  • Easy Access: Log in effortlessly using either your Anima login or the same NHS login you use on the NHS app. You can check the status and outcomes of your current and past requests.
  • No Doctor Speak: We will ask you questions about your health concerns without using confusing medical jargon.
  • Language Options: You can use the system in multiple languages for your convenience.
  • Complete Medical Records: Your medical records will become more comprehensive, ensuring better care for you in the future.
  • Clearer Responses: Practice responses will be easy to understand.
  • Instant Notifications: Receive text messages and emails notifying you when the practice has responded, so you won't miss important updates (no more emails getting lost in the junk box).
  • Efficient Information Sharing: You can provide all the necessary information the practice needs without waiting on the phone.

Care Quality Commission
Rating: Good

St Anne's Surgery
161 Station Road
Herne Bay
Kent
CT6 5NF

Telephone: 01227 742226

Beltinge & Reculver Surgery
269 Reculver Road
Beltinge
Herne Bay
CT6 6SR

Telephone: 01227 374902

Hersden Surgery
St Alban's Road
Hersden
Canterbury
CT3 4EX

Telephone: 01227 710416

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