Practice Team

What is a Care Navigator?

The aim of the Care Navigator role is to make the patient’s interaction with the practice better, with improved efficiency of outcome.  Importantly, it is aimed at better using our resources, moving work that can be done by Care Navigators way from Clinicians, who will then be freed up to see patients who need their expertise. This will include things such as liaising with the Neighbourhood Care Team, co-ordinating palliative care patients, offering advice to patients regarding Age Concern and such like, advising regarding the podiatry home care services, referrals for wheelchairs, OT and orthotics, arranging exercise referrals, facilitating sick notes; and chasing blood test results and hospital appointments.

Practice Management

Mrs Helen Sutton (f)
Business Manager

Miss Clare Abbatt (f)
Practice Manager

Mrs Jenna Goodwin (f)
Quality Manager

Miss Claire Sears (f)
Operations Manager

Ms Dawn Simmons (f)
Finance Manager

Miss Ann Marie Burns (f)
Admin Team Supervisor

Mrs Kerry Dickinson (f)
Reception Supervisor

Nurse Rachel Bain (f)
Senior Nurse

Miss Steph Scarlett (f)
Ophthalmology Services Manager 

Secretaries

• Mrs Debbie Bryant (f)
• Miss Kayley Tilbrook (f)
• Mrs Tess Dale (f)