Appointments

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Ways to book

1. Telephone: 01227 742226

The simplest way to book your appointment is via eConsult.

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

In-person Routine Appointments

Please be aware that within the standard 10 minute appointment time your GP can normally only deal with a single issue.  Because of the delay it would cause to other patients, and overall surgery time, the doctor may ask you to leave and book a further appointment if it is clear that they will need considerably longer than the available 10 minutes to deal with all the issues raised.  If you know that you need to discuss multiple or very complex issues then please ask our receptionists for a double appointment at the outset.

Nurse Practitioner Appointments

Our nurse practitioners have been trained to assess and manage common ailments. Patients seeking urgent appointments should be aware that they may be assessed by a nurse practitioner in the first instance. They will decide on treatment or refer to the doctor if necessary. Our nurse practitioners are qualified independent nurse prescribers and are able to prescribe a wide range of prescription only medication for minor ailments and conditions.

Telephone Advice

If you would like to speak to either a doctor or nurse, please leave brief details and your contact number with the receptionist and we will ring you back at a convenient time.

Our practice also offers telephone consultations if you do not need to be examined by the GP. Book these like a doctors appointment and you will be given the exact time the GP will call you for your consultation.

Ways to book

1. Book an appointment online

2. Download the NHS App

3. Use our online services

4. Telephone: 01227 742226

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

These should only be for patients too ill to come to surgery and it is for the doctor to decide who needs a visit.  Lack of transport is not an acceptable reason under NHS General practice Guidelines.

Please try to ring before 10am whenever possible, as this allows the doctors to plan his or her rounds.

Telephone: 01227 742226

Evening Appointments

There are appointments on Tuesdays, Wednesdays and Thursdays between 6:30pm and 8pm at St Anne's Surgery.  All patients registered have access to evening appointments till 8pm 5 days per week either at the surgery or the Queen Victoria Memorial Hospital.

Weekend Appointments

Appointments are available at the Queen Victoria Memorial Hospital from 10am to 8pm on a Saturday & Sunday mornings. These appointments are pre-bookable via reception. These appointments are only available for patients registered with a Herne Bay GP.