The Heron Medical PracticeCaring for our population, patients and each other
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How to register for Patient Access
Patient Access is a great online service which allows you to book appointments, order repeat prescriptions, view your medical records and send secure messages to the practice. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.
Register at the surgery in person
Step 1. Read this information leaflet
Step 2. download, complete and print our 'Patient Access Application Form'.
Step 3 Visit the practice in person and hand to reception your completed application form. Please confirm with the reception team that you've read the information leaflet.
Please note that we also have copies of the application form and information leaflet at reception if you are unable to download, complete and print it.
Step 4 Show your two forms of Identification: One photo ID such as passport, drivers licence, freedom pass and one form of ID with your home address on such as a recent utility bill, bank statement. Full List of acceptable ID
Once you have completed the above steps, the receptionist will generate a Patient Access Pin Document which you need in order to sign up for a Patient Access account .
Once you have completed the registration online you will have full access to all the online services you requested.
Register from home and visit the surgery later
You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement. Full List of acceptable ID
Step 1: Enter your post code and click Search.
Step 2: Select your practice and click Continue.
Step 3: Click No to having a registration letter and then click Continue.
Step 3: Enter your personal details and click Continue to complete the registration process.
A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.
Remember: once you've registered online, you will need to bring in your ID so that we can give you full access to your account. You will also need to read our information leaflet and download, complete and print our 'Patient Access Application Form'.
INDEX - Patient Access
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