The Heron Medical PracticeCaring for our population, patients and each other
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When We Are Closed
If you need medical advice outside of surgery hours (i.e. 18.30 – 08.00 Mon – Fri or 18.30 Fri – 08.00 Mon) please telephone the NHS 111 Service on 111 Please note that the NHS 111 Service should only be contacted for urgent medical advice and not for routine problems that could wait until the surgery is open.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
What to do in an Emergency
For Emergency Hospital Admission
(e.g suspected heart attack, severe breathing difficulties, severe bleeding, unconscious patient)
Call 999 for an Ambulance
SUSPECTED STROKE - ACT F.A.S.T
F ACE: Has their face fallen on one side? Can they smile?
A RMS: Can they raise both arms and keep them there?
S PEECH: Is their speech slurred?
T IME: Time to call 999 if you see any of these signs
If someone you are with has failed any of these tests, dial 999 immediately so they can be taken to hospital for urgent treatment.
INDEX - Times
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